Two ways people connect
On a phone, a wallet usually links to a website in one of two ways. Some wallets have their own built-in browser: you open the site inside the wallet and approve the connection there. Others hand off between your normal browser and the wallet app, with a prompt popping up to confirm. Which options appear depends on your wallet and on what the site offers at the time, so go by the choices you see on screen.
Either way, the rule is the same: the connection should start from the official site, opened by you.
Before you tap Connect
- Read the domain. In a wallet's browser the address can be cut short, so open the full URL and confirm it's dexsport.io.
- Update the wallet app from your phone's official store.
- Never type your seed phrase or private key into a website. A site asking for either is a scam, whatever it looks like.
- Be wary of DMs offering help with your wallet. Real support doesn't start that way.
Reading the prompt
Wallet prompts look alike, and it's tempting to tap through them. Slow down and look at what's being asked. A connection request lets a site see your public address. A signature proves you own that address. A token approval or a transaction is a bigger step, because it can move funds or allow them to be moved. If a prompt asks for more than the thing you're doing right now, reject it and start again from the official address.
Sending a deposit
Crypto transfers can't be reversed by a helpdesk, so the deposit screen deserves your full attention.
- Open the deposit page on the official site and read which assets and networks it offers.
- Choose the same asset and network in your wallet. A mismatch is the classic way to lose funds.
- Copy the address with the copy button, then compare the first and last characters after pasting.
- If it's your first time, send a small amount and confirm it arrives before you send the rest.
- Leave enough in your wallet to cover network fees.
Deposits are also what trigger the welcome ladder, so read the promotions page before you send anything. Up to 480% + 300 FS is spread over the first three deposits, and conditions apply.
If something looks wrong
If the wallet refuses to connect, update the app, close and reopen it, clear your browser's cache and try once more. If funds haven't shown up, have the transaction hash ready and contact Dexsport's support through the official site. If you think you've approved something malicious, move what's left to a fresh wallet and revoke old approvals with your wallet's own tools.
Keep your wallet locked with a passcode or biometrics, and store your seed phrase offline. A screenshot of it sitting in your photos is a gift to anyone who gets into your phone or cloud account.
Common questions
Which wallets work with Dexsport?
We don't keep a list, because options can change. The official connection screen shows what's currently offered.
Why does the site ask me to sign something?
Signing can prove you control an address. Read the prompt first, and reject anything that asks to move or approve funds when you were only trying to log in.
Can support recover a transfer sent on the wrong network?
Don't count on it. Crypto transfers are generally irreversible, so match the asset and network before sending. Contact support through the official site if it happens.